Importance of Being Proactive in Customer Service According to Salesforce, 88% of customers are likely to purchase from the same
Introduction According to a recent survey conducted by Salesforce, 73% of customers expect companies to understand their unique needs and
Tired of solving multiple challenges of customer care? Kasmo understands that B2B customer experience is multi-layered, involving intricate relationships, large
Introduction Fortune 500 financial services companies can generate $60-$80 billion by 2030 after adopting cloud technology. – A McKinsey Analysis.
Manufacturing is going through one of its greatest periods of change since the Second World War. Technologies used in the
In the fast-paced world of business, Customer Experience is broader and deeper, influencing brand loyalty and overall success. Historically, businesses
