Client Overview Our client – Khivraj Motors – is a leading automotive dealer with a legacy spanning over 80 years.
There are many expensive and time-consuming ways consumer goods companies can improve their customer experience. But sometimes these costly and
Bain & Company conducted research where it was seen that if the customer retention rate increases by 5% then profits
The ‘experience economy’ is upon us. Today, customers expect personalized and connected experiences across touchpoints. Businesses are increasingly expected to
