Category: Salesforce

A strategy that remains key for all global enterprises is customer experience. What customers want today is quick and easy access to

Customer behavior in the Business-to-business (B2B) sector has changed significantly in recent years.

Sales cycles require a quick generation of quotes based on the unique product configuration requirements.

Transforming experiences to elevate them to the truly digital era does not stop with enterprises. Follow these steps to enable Dev Hub. (We have created a Trailhead Playground for this demonstration

CTI, or computer telephony integration, is a key element of the customer service center automation strategy. Amazon Connect integration will allow Salesforce

Transforming experiences to elevate them to the truly digital era does not stop with enterprises.

We’ve covered the overview of Salesforce Marketing Cloud in our earlier blog. The CRM platform crafted for marketers offers an array of benefits by helping brands

From its humble beginnings in 1999, Salesforce has come a long way to be the most preferred CRM tool among enterprises today.

Businesses reported a 451% increase in qualified leads after implementing marketing automation.

In the last few years, a majority of IT organizations have invested in legacy system modernization to enhance business operations.